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The Coastal
  • Development
    Building Up Jax - Jacksonville Construction and Development Updates Each Saturday

    Building Up Jax: MOSH releases new Northbank renderings

    Building Up Jax - Jacksonville Construction and Development Updates Each Saturday

    Building Up Jax: Whataburger adding third new Jax location

    Building Up Jax - Jacksonville Construction and Development Updates Each Saturday

    Building Up Jax: Whataburger now open in St. Johns, coming soon in Middleburg

    Building Up Jax - Jacksonville Construction and Development Updates Each Saturday

    Building Up Jax: East San Marco tenants revealed

    Building Up Jax - Jacksonville Construction and Development Updates Each Saturday

    Building Up Jax: Homespun Kitchen expanding to Riverside

    Building Up Jax - Jacksonville Construction and Development Updates Each Saturday

    Building Up Jax: Vagabond Coffee joining VyStar Tower; Dreamette to Springfield

    Building Up Jax - Jacksonville Construction and Development Updates Each Saturday

    Building Up Jax: Great Greek nears St. Johns opening; Hwy 55 Burgers coming to Westside

    Building Up Jax - Jacksonville Construction and Development Updates Each Saturday

    Building Up Jax: Purple Roots now open at Tinseltown

    Building Up Jax - Jacksonville Construction and Development Updates Each Saturday

    Building Up Jax: Fire museum on the move; Dreamette to San Marco

  • History
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    Florida Times-Union building

    Story of a Building: The Florida Times-Union Building

    Edgewood Bakery

    Remembering Edgewood Bakery: Once a Murray Hill Staple, Now an Empty Building

    jacksonville university

    A Brief History of Jacksonville University

    history of Ed wAters College

    A Brief History of Edward Waters College

    Worman's bAKERY AND DELI

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    Before Normandy Mall, There Was the Loew’s Normandy Drive-In Theatre

    Before Normandy Mall, There Was the Loew’s Normandy Drive-In Theatre

    Green Turtle Restaurant in Jacksonville, fl

    Remembering Joe Adeeb’s Green Turtle Restaurant

    San Marco Theater, San Marco, Jacksonville, FL

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    JAX EVOLVED: San Marco Preservation Society Now Occupies South Jacksonville City Hall

    Old St. Luke's Hospital jacksonville fl

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    JAX EVOLVED: From Brewster Hospital to North Florida Land Trust

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Cruisers Grill Owner Torches His Own Business During Feud with Jax Beach PD

by The Coastal
February 8, 2017
in Featured, News
Cruisers Grill, Jacksonville, FL
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Cruisers Grill is a good restaurant. Their owner, however, is apparently kind of a douchebag.

On Tuesday, a letter from Jacksonville Beach Police Department Chief of Police Patrick Dooley to his staff leaked and was widely circulated amongst local news outlets. In the letter, Dooley warns his officers to exercise caution in eating at Cruisers Grill because of remarks made by owner Bobby Handmaker.

Specifically, Handmaker informed one of Dooley’s officers that his employees have been spitting in the food of law enforcement officers – and that Handmaker himself endorses the action, because of his belief that all Jax Beach cops were “bullies”.

According to the leaked report, Handmaker asked the officers on scene to come into his office. He then began complaining about a traffic ticket he’d received from JBPD.

“I explained who I was, and he didn’t seem to care,” Handmaker is alleged to have said.

It’s unclear why Handmaker thought that his status as a restaurant owner with a history of breaking the law would afford him any extra privileges.

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From there, the beef escalated, with Handmaker allegedly cursing at the officers before telling them about the supposed food-spitting.

Shortly after the letter was circulated, several Cruisers Grill employees emphatically denied the claims that any employee would spit in a patron’s food. In all honesty, we believe them.

What seems more likely is that Handmaker, full of bluster, decided it would be a good idea to claim that this was happening – throwing his employees under the bus in the process.

Handmaker made an appearance later in the day on First Coast News, nervously denying the allegations. He claims that it was a disagreement that got blown out of proportion.

But by this point, the damage had been done.

Outrage erupted, both from customers and those who had never been to the restaurant. The restaurant chain’s Jax Beach location has now racked up over 500 one-star reviews on Facebook, and over 50 new one-star reviews on Yelp.

Several longtime customers took to social media to comment that they would never be returning to Cruisers.

Even if not a single person’s order was tainted, it ultimately won’t matter.

The lesson for local business owners is clear: unless you’re ready to tank your own business, it might be best to act like a decent person.

(EDITOR’S NOTE: We had previously published a review of Cruisers Grill, but given new information have decided to remove said review and redirect it to this article.)

 

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The Coastal is a local magazine in Jacksonville, FL, founded in 2015 to bring you stories about the past, present, and future of the First Coast.

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Comments 1

  1. C Pike says:
    5 years ago

    Has the health department been called?

    Reply

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